How we rate an online casino

Playing at an online casino always involves a degree of risk. Even if playing for small amounts of money, you should be aware that there is always the chance of losing your funds. It is important to only play at casinos that are fair and trustworthy to limit the risk to your online security.

Here are our main selection criteria.


When it comes to financial transacions and personal information you should always be extremely cautious. How do you know if an online casino is reliable and secure?

  • The casino has an official UK Gambling Commision gaming license which allows it to operate legally. You will find this information in the footer of the website.
  • It uses the SSL certificate which works by linking a cryptographic key to user information. This certificate is used to secure banking transactions, but also login information such as user names and passwords.  Sites protected by the SSL certificate have a URL address that begins with https instead of http.
  • When withdrawing your winnings the casino asks you to provide proof of identity and address. It may seem annoying to provide this information but it’s to prevent fraud and identity theft.

Payment of winnings

Being able to withdraw your winnings quickly and as easily as possible is really important.  Withdrawals will be subject to checks which can take 24- 48 hours.

Each casino has it’s own rules regarding:

  • The payment period
  • The maximum withdrawal amount per day/week/month

The shorter the payment period and the higher the max withdrawal amount, the better the casino is for players looking to withdraw their funds.


Unlike most land-based casinos, online casinos offer a wide variety of bonuses.  The most common welcome bonues are those that increase the deposit amount by a percentage ranging from 25% to 100%. For example, a 100% match deposit bonus might be deposit £10 and get £10 bonus. It can also be in the form of free bets granted on making your first bet, or free spins on particular slot games. A quality casino must offer one (or more) welcome bonus as well as weekly and monthly bonuses.

Always read the terms and conditions before entering into a bonus! You will likely be required to wager a minimum amount before you are able to withdraw your bonus as real cash. Certain games may not qualify towards a promotion so it’s always best to check first before taking up any offer.

The range of games

The evaluation of the catalog of games offered at an online casino is based on different criteria: In order to satisfy all tastes and to allow players to never get bored, a casino must offer a large and constantly renewed quantity of games with the most varied themes possible, and including different variants of poker and if it’s a sportsbook; many types of bets on a wide range of sporting events.

There are so many games available, particularly when it comes to slot games that a casino that can offer a good navigation panel to help you find your favourite type of games quickly is important.

Another point to consider is what game providers are available. A quality casino is able to offer games smoothly with decent software to avoid glitches or poor gameplay performance.

All the sites offered on have good quality software.

Customer service

Another essential point when it comes to gauging an online casino: customer service. This must be reachable 24/7, whether by email or online chat. The people in charge must be kind and able to give quick, precise and really useful answers. We contact customer support at every casino we review to make sure they are friendly, helpful and efficient.

The best UK Casinos Online 2020

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